Lead times and sampling
Delivery air (2-6 business days),
sea (15-45 days).
Turnaround starts when the deposit of your order is paid for and we have all information required to complete your order (all artworks, all shipping info, completed and approved templates , …). Please keep in mind delivery times when planning your orders.
Non-standard and complex orders may increase turnaround times. You are encouraged to ask your sales rep about actual turnaround times.
Important: sample fee (excluding shipping costs) is refunded when ordering more than 299 pcs / style for each sample. For commercial samples pricing please contact us.
Template completing fee: free when placing an order or $50 when ordered alone (refunded when placing an order).
Logo vectorizing Fee (if needed): free unless your artwork is complex.
Logo digitizing Fee: free.
Embroidery, custom inside taping, etc: no setup fees.
Woven label: $90 gets you 1000 pcs (MOQ); we can stock or send the leftovers.
Stamped, leather and PVC patches: if you order a sample only that features a stamped patch, we have to charge a one-time mold fee of $90.
Rush order fee: we offer the possibility to rush your order; the fee is based on your deadline as well as the nature of your order.